Over 10 years as an Organizational Development Consultant (ODC), Dr. Susan Herreid has established a successful record with both public and private sector organizations. Dr. Herreid has also spent over 14 years managing and implementing employee assistance programs.  She consulted in the development of a national EAP program helping to structure, develop and implement processes and procedures, as well as creating both national and international provider networks. 

Dr. Herreid is a trained executive coach and certified as an Employee Assistance Professional (CEAP). She is also a critical incident stress management (CISM) facilitator and is registered as a qualified neutral, working specifically in employee dispute resolution and workplace mediation. 

Dr. Herreid earned a Doctoral Degree in Psychology and Organizational Management from Capella University in 1999 and a Masters Degree in Counseling Psychology from St. Mary’s University.  She earned her BBA in Psychology and Business from Hamline University.