We use three phases to assess, recommend and implement services:
- Phase 1-Assessment and recommendations
- Face to face interviews
- Questionnaire and/or survey
- Organizational/workgroup assessment (small group interview format)
- Phase 2 –Action Plan, action items and expected outcomes
- Organization development and strategic planning consultation
- Leadership/employee coaching and consultation
- Workgroup skill development and/or training sessions
- Performance management and related processes
- Survey preparation, delivery and outcomes and results summary
- Special services facilitated by the consultant including:
- Dispute resolution and/or mediation
- Management and employee coaching session(s)
- Critical incident stress management (CISM)
- Phase 3 – Overview of outcomes and results
- Planning of future strategies based on projected needs and trends
- Evaluation of process
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