Herreid & Associates works to improve workplace relationships, enhance workgroup and team collaboration and maximize productivity and efficiency. We provide a variety of services to manage specific issues at all levels of the organization.

Organization and workplace assessment
Assess current workplace and staffing concerns within an organization, or a specific work group; identify issues, develop strategies and solutions to meet current needs and projected future challenges.

Organizational Development
Assist an organization and/or workgroups to define governance and align goals and practices with vision, mission and values.

Leadership Coaching and Consultation (and Skill Development)
Provide specific tools to a supervisory or executive group and create an action plan based on the identified issues, needs and expected outcomes.

Teambuilding and Training
Small group training and development focused on one or more of the following:

• Effective communication
• Problem solving and conflict resolution
• Team building and collaborative workplace relationships
• Change and transition
• Management training for new supervisors, performance evaluation process, etc.

Dispute Resolution and Mediation
Identify issues and facilitate discussion to reach resolution and provide each party with skills and tools to effectively deal with any future issues.

Critical Incident Stress Management (CISM) Facilitation
Work with employees and organizations to deal with loss within the workplace including downsizing, change and transition issues as well as a traumatic loss of an employee(s).

We use three phases to assess, recommend and implement services:

• Phase 1-Assessment and recommendations

• Face to face interviews
• Questionnaire and/or survey
• Organizational/workgroup assessment (small group interview format)

• Phase 2 –Action Plan, action items and expected outcomes

• Organization development and strategic planning consultation
• Leadership/employee coaching and consultation
• Workgroup skill development and/or training sessions
• Performance management and related processes
• Survey preparation, delivery and outcomes and results summary
• Special services facilitated by the consultant including:
• Dispute resolution and/or mediation
• Management and employee coaching session(s)
• Critical incident stress management (CISM)

• Phase 3 – Overview of outcomes and results

•  Planning of future strategies based on projected needs and trends
•  Evaluation of process